what clients say

Jane Coutts can be counted on – to write clearly, to edit powerfully, and to deliver exactly what I needed faster than I hoped. Speeches, studies, reports – she can handle it.

-Dr. Judith Shamian RN, PhD
Past President, International Council of Nurses
Jane Coutts provides an insightful analysis of key dynamics and important issues in Canadian healthcare. Her work helps to explain complex problems and strategies to both decision-makers and the public.

-G Ross Baker, Ph.D.
Professor and Program Director, MSc.
Quality Improvement and Patient Safety
Institute of Health Policy, Management and Evaluation
University of Toronto
Jane works quickly and professionally and can turn the most turgid of notes and prose into coherent sentences with a clear and compelling logic and order. She is a terrific person if one needs an ordered record and summary of a complex meeting, the careful editing of an overly loquacious text, or the shrinking down of longer records into simple, clear English.

-Terrence Sullivan
Professor and Senior Fellow
Institute of Health Policy, Management and Evaluation, University of Toronto
The Advisory Council on the Implementation of National Pharmacare would like to extend our sincere appreciation for your invaluable contribution to your work. Your skill and guidance throughout the writing process was integral to the success of our mandate, and we are truly grateful for your passion and dedication to this important initiative.

-The Council
I hired Jane to write two sets of case studies on patient and family integrated care, the first looking at pediatric care, the second at primary care.  Jane is a talented researcher who knows the important questions to ask to tell a compelling story. She’s also a gifted writer who brought a deep understanding of healthcare to the project and gave it shape. And not least, Jane was a pleasure to work with over the four years of the project.

-Lori Hale
Former Director of Research and Policy at The Change Foundation
Jane has a tremendous talent for editing complex and wordy narrative into crisp and punchy messages. But just as important, her clarity of thought and her own knowledge of health systems really added huge value to our work.

-Michael Villeneuve, RN MSc.,
Former CEO, Canadian Nurses Association